Questions? Look here
Subscriptionexpand_more
Do I have to enter my bank details to take a free test?
No, you simply need to enter your name and e-mail address. Invoicing will only take place once the first orders have been placed.
What is the commitment period?
None. You can stop your subscription at any time.
How can I pay for my subscription?
By monthly direct debit on your credit card. If you do not have a credit card, you can pay by transfer with a minimum commitment of 12 months.
I have several stores. Do I have to pay one subscription per store?
Yes. Note that discounts are possible for chains of 6 locations or more. Contact us to learn more.
Special ratesexpand_more
Channels
For chains of 6 locations or more, the monthly subscription fee is decreasing according to the following scale:
- Locations 1 to 5: €35
- Locations 6 to 30: €30
- Locations 31 and more: €27
For example, for a chain of 12 locations, the subscription will be €35 for the first 5 locations, then €30 for the next 7.
Dark Kitchen
Dark Kitchens are restaurants with multiple virtual brands. On HubRise, a Dark Kitchen is a location connected to several Uber Eats, Deliveroo, etc., accounts.
The following rates apply to Dark Kitchens:
- Setup fee: €25 per Uber Eats, Deliveroo, etc., account.
- Monthly subscription varies depending on the number of orders:
- 0 to 1,500 orders per month: €35 (normal rate)
- 1,501 to 3,000 orders per month: €55
- 3,001 to 4,500 orders per month: €75
- And so on, with an additional €20 for every additional 1,500 orders.
Dataexpand_more
Where is the data stored?
Data is securely stored on servers located in the European Union.
Is HubRise RGPD certified?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Is there a data volume limit per account?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
What happens to my data if I decide to cancel my HubRise account?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
How does HubRise guarantee access to all my data?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Who has access to my data?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Can I give other users access to my account?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Developersexpand_more
I want to develop an application for retailers. Why use HubRise?
HubRise gives you immediate access to the retail and restaurant ecosystem: cash register software, online ordering solutions, delivery services... So you can concentrate on the innovative features of your product.
Can you help me promote my application?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Can HubRise pay me for my applications?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Can HubRise offer competing solutions to its users?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Do you have a certification process?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Technology and Data Modelexpand_more
What technologies does the API use?
The API follows REST principles, and data is in JSON format. All exchanges are made using HTTPS. Application authentication uses the OAuth 2.0 protocol.
What data is stored on HubRise?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
I want to store a field for which I can't find an equivalent in the API. How can I do this?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
How is an application informed of the arrival of a new order or data update?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
I have several sales outlets, some of which share the same product catalog. How can I do this?
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Need help with something else?
Looking for help beyond pricing or features? If you have any questions, our support, sales, and technical teams are here to assist you.
Contact Us